Company's FAQ

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Any Question?

How do you handle returns or exchanges?

At Express Logistq, we handle returns and exchanges in a streamlined manner. Depending on the specific service and carrier used, we facilitate return shipments with ease. Please contact our customer service team for guidance and to initiate any return process.

What does freight consulting do?

Our freight consulting services are designed to help businesses optimize their logistics operations. We assess your supply chain needs, recommend improvements, and ensure you get the best shipping solutions for cost efficiency and timely deliveries.

Can I cancel a shipment after it's been booked?

Yes, you can cancel your shipment with Express Logistq, provided it hasn’t been dispatched yet. We recommend contacting our customer service as soon as possible to discuss cancellation options. Any applicable fees will be communicated during the process.

Can you assist with customs clearance procedures?

Yes, we provide comprehensive customs clearance support for international shipments. Our team ensures all necessary paperwork and regulations are handled efficiently to avoid delays at customs, so your shipments arrive on time.

  • 100% TRUSTED TRANSPORT

  • 100% TRUSTED TRANSPORT

  • 100% TRUSTED TRANSPORT

  • 100% TRUSTED TRANSPORT

  • 100% TRUSTED TRANSPORT

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